SHIPPING POLICY

Last Updated: 07 April 2026

This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from FIRST BUZZ TECH PRIVATE LIMITED (“Company”, “we”, “our”, “us”), an online men’s fashion store offering latest and trending clothing across India.

This policy is framed in accordance with applicable provisions of:

  • Consumer Protection (E-Commerce) Rules, 2020

1. SHIPPING COVERAGE

We deliver products across most serviceable pin codes in India through trusted courier partners such as:

  • Delhivery
  • BlueDart
  • DTDC
  • Xpressbees
  • Other logistics partners

Shipping availability is subject to courier serviceability in your area.

2. ORDER PROCESSING TIME

  • Orders are processed within 1–2 business days after successful payment
  • Orders are not processed on Sundays or public holidays

⚠️ During high demand (sales/festivals), processing time may increase.

3. DELIVERY TIME

Estimated delivery timelines after dispatch:

  • Metro Cities: 3–5 business days
  • Other Cities: 5–7 business days
  • Remote / Rural Areas: 7–10 business days

⚠️ Delivery timelines are estimates and may vary due to external factors.

4. SHIPPING CHARGES

  • Shipping charges will be displayed at checkout
  • Free shipping may be offered on selected orders or promotional campaigns

5. ORDER TRACKING

  • Once your order is shipped, tracking details will be shared via:
    • SMS
    • Email

You can track your order through the courier partner’s website.

6. DELIVERY ATTEMPTS

  • Courier partners will make multiple delivery attempts
  • If delivery fails due to customer unavailability:
    • Order may be returned to us

Re-shipping may require additional charges.

7. DELAY IN DELIVERY

Delays may occur due to:

  • Weather conditions
  • Courier issues
  • Government restrictions
  • Incorrect address provided

We are not liable for delays beyond our control.

8. ADDRESS & CONTACT DETAILS

  • Customer must provide accurate shipping details
  • Incorrect or incomplete address may lead to delivery failure

We are not responsible for such errors.

9. DAMAGED OR TAMPERED PACKAGES

If you receive a damaged or tampered package:

  • Do not accept the order (if visible damage)
  • Or report within 48 hours of delivery

📧 firstbuzz66@gmail.com
📞 +91 9899200825

10. RTO (RETURN TO ORIGIN) ORDERS

If an order is returned due to:

  • Customer unavailability
  • Incorrect address
  • Refusal to accept

We reserve the right to:

  • Cancel the order
  • Deduct shipping charges
  • Charge additional fees for re-shipping

11. PARTIAL DELIVERY / SPLIT ORDERS

In some cases:

  • Orders may be shipped separately
  • Delivery may happen in parts

12. FORCE MAJEURE

We are not liable for delay or failure due to events beyond control, including:

  • Natural disasters
  • Strikes
  • Lockdowns
  • Government actions

13. POLICY UPDATES

We reserve the right to update this Shipping Policy at any time.
Changes will be effective upon posting.

14. CONTACT DETAILS

FIRST BUZZ TECH PRIVATE LIMITED
📞 +91 9899200825
📧 firstbuzz66@gmail.com | Info@firstbuzzfashion.in